Saturday, January 10, 2009

得理且饶人

前言:
Remove plastic tube? Wait for photographer
IT was to have been a happy homecoming for 91-year-old Madam Chan Peck Eng after she was discharged from hospital.
But her granddaughter noticed that there was still something stuck into the elderly woman's right arm.
Madam Chan's daughter, Madam Theresa Poh Nya Lian, 56, called the hospital immediately.
Then Madam Poh did something odd: When a hospital nurse went to her Ang Mo Kio flat to tend to Madam Chan, she kept the nurse waiting for half an hour.
The reason: She wanted to wait for a newspaper photographer to arrive to take pictures of the object sticking into her mother's arm.
It started when Madam Poh took her mother to Tan Tock Seng Hospital for a check-up after she fell and hit her head on 20 Dec.
Said the housewife: 'The doctors did a check of her head and it was clear. There were no blood clots. But the chest x-ray found that her chest was 'cloudy'. So they admitted her for a few days.'
After treatment, Madam Chan was discharged on Christmas eve.
When they got home around 1pm, Madam Poh's daughter, who is in her 20s, saw the tube that was still stuck into her grandma.
'She realised that there was something still in my mother's right arm. It was a plug of some sort,' said Madam Poh. 'We were shocked. Why was there still something in my mother's body after she was discharged?'
She called the hospital and was told that a nurse would go to their flat to remove it 'sometime after lunch'.
'I was not happy. My mother is already so fragile. She's just skin and bones. I didn't know if it was a needle in her or what.'
So she called Lianhe Wanbao and waited.
When the nurse arrived at her three-room flat soon afterwards, Madam Poh would not allow her to enter until the newspaper's reporter and photographer showed up.
'I wanted the photographs of my mother's arm with the plug as evidence,' she said.
The nurse stood outside the flat for half an hour, said Madam Poh.


读了上述新闻之后,个人也发表了一点看法,刊登在20090107新加坡联合早报

  近日在报上读到一则新闻:一位老妪出院回家,右手上臂竟然还插着塑料管子,老妪的女儿对此事非常不满,除了拨电到医院投诉,还邀约中英文报馆派记者上门采访、拍照。
  医院在接到投诉后,马上派了一名护士立即赶到老妪的家,然而老妪的女儿却把女护士挡在门外约半小时,说必须等记者上门拍完照之后,才准她入屋为老妪拆除管子。
  老妪的女儿说她之所以这么做完全是为了取得“真凭实据”。
  我认为,此事医院方面固然有失责、疏忽之处,但他们已及时弥补错误,派遣一名护士登门为老妪拆除管子;然而却吃了闭门羹。老妪的女儿虽然得理,但也不必得理不饶人。俗话不是说:得饶人处且饶人!留一点余地给别人,自己不但不会吃亏,说不定日后还会有意想不到的惊喜!
  这件事一经报章报道、放大,医院、单位的医护人员肯定受到一定程度的打击,也影响了大家的工作士气。原本这事是可以大事化小、小事化了,可如今小苍蝇却变成大象了。


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